Everycare Nannies – Complaints procedure

At Everycare Nannies we take great care to ensure that our service to you is exemplary.

If you have concerns about any aspect of our nanny service or have a specific complaint to make about one of our team of nannies we would ask you to contact us without delay.

Your concerns will be dealt with immediately and confidentially.

In the first instance, emails can be directed to Ellie either via the enquiry form or by email to ellie@everycarenanies.co.uk.

However, if you feel your concern or feedback needs escalating, you should contact Mary Cottrell the owner of the Everycare Group at marycottrell@everycarenannies.co.uk

Please also send us any feedback on the service you have received.

Thank you.