Types of staff

  • Live out– Nannies reside at their own address, arriving for work in time to take over responsibility for their charges. They leave on their employers return at the end of the day. A nanny is an experienced and usually qualified childcarer employed to look after children at the employer’s home. Nannies are trained to provide care, nurture and educational development for children from birth to around ten years. Their qualifications range from CACHE to NVQ’s and Foundation Degrees and to the NNEB. Training they receive is of a high standard and will mean they have best practice and be experts in their industry. Some will have specialties, ALN expertise or Nurture training. Nannies can be either live in or out, permanent or temporary and have complete sole charge of the children. They may work alone or as part of a team in larger households. Nanny duties include taking responsibility for the safeguarding and wellbeing of the children in her care, providing happy, stimulating, age appropriate activities, knowing when to give ‘down time’, completing nursery duties such as children’s laundry, maintaining tidiness of children’s rooms and preparing children’s meals. A nanny is not responsible for general household tasks. Salaries vary, depending on whether the Nanny is live in or live out, what qualifications/experience she holds, if she’d have to use her own car for work etc.
  • A Housekeeper is employed for every aspect of the household. She will not be qualified for childcare and as such will not expect to help out there
  • A Nanny Housekeeper is usually employed by families to manage the care of the home. Their duties may or may include the care of school aged children, taking care of household duties during school hours. They can be employed on a live in or live out basis, temporary or permanent. They are usually more experienced in housekeeping than childcare.
  • Maternity Nurses are employed on a temporary basis to assist with newborn babies. They live in, 24 hours a day basis assisting mum with all issues to do with the newborn. They usually have specific qualifications in the care of newborn babies or vast experience in this area. They are usually hired by the family for 6-8 weeks. In addition to caring for your baby they may also advise you on matters such as breastfeeding, getting your baby into a routine, baby equipment and weight gain patterns.
  • A Doula provides continuous emotional and practical support, for mothers and couples, through pregnancy, birth and immediately postpartum, also providing flexible practical and emotional support post natal for new mothers and families in their own homes. Doulas are usually experienced women and mothers who have undertaken a doula preparation course. Doulas spend time building a relationship with the families they are supporting. They offer space and time for parents to discuss and reflect upon their own situation, their needs, past experiences and options in childbirth to enable them to move towards a positive experience. Doulas are not there to take the place of the family or partner during a birth, unless parental choice, circumstances or cultural pressures mean that the mother’s partner is unable to be with her during labour and birth. Doulas do not take a clinical role; they work alongside their client’s care providers, supporting clients in their own choices. At all times a doula is led only by her client’s wishes and does not make specific recommendations, though may signpost to evidence-based resources and information.
  • A Mother’s Help is inexperienced she always works alongside the primary caregiver providing childcare and assisting with other household duties. Mother’s helps can be live in or live out and command lower salaries than a nanny. However, expectations are lower as to their ability, initiative and general standards compared to those of a Nanny. It is up to the family as to whether a Mother’s Help is given sole charge.
  • Babysitters are usually for evenings. If you require a temporary Nanny, please ask.
  • Holiday nannies can travel with you wherever you want to go – accompany your children on holidays or while you are away from home. They are on a temporary basis.
  • Au-pair is French and means ‘At Par’ or ‘equal to’, so the relationship between the aupair and their host family is intended to be one of equals. An Au-pair comes for the cultural exchange and wants to be treated as a member of the family rather than a domestic worker. They must be legally entitled to work in the UK and are between 18 and 30 years old. They reside with a host family and help with household chores as well as babysit in return for accommodation, food and pocket money. They are not a trained or qualified childcarer and are not allowed to have sole charge of children under 2 years old. The Home Office regulates the hours and conditions for an Au Pair or an Au Pair Plus as specified below.
  • Please note, we cannot legally employ your Au-Pair.

Au Pairs:

Help with but not in charge of everyday housework. Nothing heavy.

Babysit up to 5 hours a day in the morning no afternoon work. Up to 25 hours a week. Days off need not be consecutive, but one should be at the weekend

Should not babysit for more than 2 evenings a week

Pay £110+ per week plus own bedroom. Receive statutory Holiday pay (20 days a year plus 8 days bank holidays)
Meals eaten with family

  • Au Pair plus:

As an Au pair except

3 hours afternoon childcare extra for 2 or 3 days

Around 35 hours per week

Babysitting 3 nights a week

Pay £130+ per week

They should also not be expected to do any household chores in the afternoon.
Having an au pair is a reciprocal relationship which works if both parties cooperate well. Ground rules should be discussed and agreed before your house guest arrives especially in the case of childcare and your approach and beliefs. As host one should be aware that an au pair is away from home and every effort should be made to make them feel comfortable and supported.


CACHE – Council for Awards in Care, Health and Education, level 1 – foundation course, to level 5 – experienced professionals.

NVQ’s – National Vocational Qualifications Levels 1 – foundation course to level 5, experienced professionals.

Foundation Degrees – Equivalent to level 4 of NVQ’s and CACHE.

NNEB – This is the old form of the current qualifications. The NNEB stopped in the early 1990’s. Replaced by CACHE L4 ~ (see above)

QTS – Qualified Teacher Status. The degree earned at a university either through PGCE (see below) or from a direct teaching status route.

PGCE – The post graduate qualification to gain QTS (see above)

ALN – Additional learning Needs.

Live in – Nannies have their own room, usually their own bathroom or shared with the family. They live there 7 days a week for the duration of their employment.

Live out – Nannies reside at their own address, arriving for work in time to take over responsibility for their charges. They leave on their employers return at the end of the work day.

‘She/her’ – Used because Nannies are primarily female, however there are excellent Mannies too!